Labor abuses are an open secret in the IT industry, so why do people look the other way? A recent conviction may instruct how to confront this problem. Periodically, there can be a kerfuffle, such as when a huge employer like Disney blatantly push the law to its...
Do you know how to work a room? At some point, we all have had to do it: at a business event, a social event, a birthday party, etc. Even showing up for the first time to a group exercise class can be intimidating. The setting isn’t really the issue – the...
Deception seems to be an accepted part of the online ecosystem. Whatever happened to design that was meant to delight and serve the customer? Some days ago, I posted about Microsoft’s shenanigans to force people to upgrade their operating system to Windows 10....
Paying your Dues is a concept that is still alive and well. This weekend, I had a great conversation with a young man who has a pretty great job. However, he has been doing it for a few years, and is ready for a change. He is doing precisely what he loves, but too...
Packaging, or branding, is all the rage. We live in an interconnected world. Nowhere is that more abundantly clear than when we encounter a common catastrophe, a single point of failure. Latest case in point: the “voluntary” recall by a food producer of...